Notation based on the
Act on Specified Commercial Transactions
Required disclosures
for mail-order sales operated by FramesCanvas.
The following disclosures are provided for FramesCanvas's mail-order business in accordance with Article 11 of Japan's Act on Specified Commercial Transactions.
- Seller
- MIMI LLC
- Operations manager
- Kazuhiro Morimoto
- Address
- 562-0035
Minoh Sound Hills 27-4F, 1-15-5 Senba-Higashi, Minoh, Osaka, Japan - Phone
- Not listed
* We accept inquiries by email. The phone number will be disclosed without delay upon request. - Sales URL
- https://framescanvas.com(Service site)https://console.framescanvas.com/(Order and design submission)
- Pricing
- Pricing is quoted individually based on your request (tax included).
* Pricing varies depending on cutter size, shape, quantity, and material. Details will be provided upon inquiry. - Other fees
Shipping (tax incl.) — choose one of the following:
- · Click Post: flat 180 JPY
- · Takkyubin parcel: varies by region
* Free shipping for orders of 30,000 JPY (tax incl.) or more.
- Payment methods
- Credit card (VISA / Mastercard / JCB / American Express)
- Payment timing
- Charged when your order is confirmed.
- Delivery timing
- Shipped within 3 to 10 business days after payment is confirmed.
* Because of the made-to-order nature of our products, lead times may vary depending on design, shape, and quantity. Please contact us before ordering if you're in a hurry. - Returns and exchanges
Because of the made-to-order nature of our products, returns or exchanges for customer convenience are not accepted as a rule.
However, we will exchange the product if you contact us by email within 7 days of receipt and one of the following applies:
- Defects in our manufacturing
- Damage during shipping
- A product different from your order arrived
These disclosures are published in accordance with Article 11 of Japan's Act on Specified Commercial Transactions (advertising for mail-order sales). Content is subject to change without notice.
Last Updated · 2026.04.17